With its integrated suite of AI-powered tools, ContentWise ingests and processes user, content, context, catalog and activity data to optimize CX for at every touchpoint.
ContentWise automatically controls UI elements by balancing machine learning and assisted editorial curation. It selects use cases, content streams and offers to maximize storefront KPIs.
ContentWise profiles customers to personalize each user’s experience with predictive search, discovery, taste matching, personal collections, recommendations and personalized UI layouts.
ContentWise assisted curation uses data to help editorial teams analyze behaviors, measure catalog performance, automate low-level tasks and easily assemble personalization recipes.
ContentWise acts as a central metadata orchestrator. It ingests commercial and proprietary metadata sources and merges, deduplicates, enriches and publishes it to any service, for any application.
UX Engine adapts every interaction, every page, every offer, every use case to match a user’s tastes and intent. That’s bespoke personalization.
Personalization + Content Discovery + UX Orchestration
UX Engine personalizes the entire UI, non just content.
Millions of AI-generated, dynamic content collections.
The right mix of human insight and algorithmic automation.
Unshackle your metadata from proprietary silos to enrich, connect, blend, contextualize it and create superior CX and insights.
Source and merge metadata from virtually any 3rd-party provider
Enriches metadata by integrating dishomogeneous information.
A single management and publishing point for all metadata.
Trigger and manager a workflow only when needed.
Learn from the past, to predict the future. Forecast UX effectiveness, compare personalization recipes and predict catalog utilization.
Measure the true effect of personalization and editorial recipes.
Rely on commercial KPIs directly linked to personalization.
Predict potential revenue from items on- and off-catalog.
Use taste profiling to target promotions, content and advertising.