With its integrated suite of AI-powered tools, ContentWise ingests and processes user, content, context, catalog and activity data to optimize CX at every touchpoint.
ContentWise automatically controls UI elements by balancing machine learning and assisted editorial curation. It selects use cases, content streams and offers to maximize storefront KPIs.
ContentWise profiles customers to personalize each user’s experience with predictive search, discovery, taste matching, personal collections, recommendations and personalized UI layouts.
ContentWise assisted curation uses data to help editorial teams analyze behaviors, measure catalog performance, automate low-level tasks and easily assemble personalization recipes.
ContentWise acts as a central metadata orchestrator. It ingests commercial and proprietary metadata sources and merges, deduplicates, enriches and publishes it to any service, for any application.
UX Engine adapts every interaction, every page, every offer, every use case to match a user’s tastes and intent. That’s bespoke personalization.
Leverage Personalization + Content Discovery + UX Orchestration.
Personalize the entire service UI, not just single page blocks.
Display millions of AI-generated, dynamic content collections.
Exploit the right mix of human insights and algorithmic automation.
Unshackle metadata from proprietary silos to create superior and engaging CX at scale.
Source and merge metadata from virtually any 3rd-party provider
Enrich metadata by integrating dishomogeneous information.
Leverage a single management and publishing point for all metadata.
Trigger, manage, and speed up editorial workflows.
Measure the effectiveness of your personalization strategy, closing the data loop with AI-assisted technology.
Measure the true effect of personalization and editorial strategies.
Understand the real business impact of a personalized user experience.
Adapt dashboards, KPIs, and new use cases to strategic business goals.
Spot areas of improvement to maximize the impact of personalization.
Shorten time to market and improve the quality of your product catalog by automating routine tasks and integrating customer relationship data.
AI-generated multilingual tags and descriptions from product pictures.
Manage the catalog creation workflow in a single unified platform.
Import and optimize items from any third party suppliers.
Apply the same brand stylistic tone of voice to every digital asset.
Dynamically redesign the digital experience with AI, based on each customer preference, style, and intent. Increase satisfaction, repurchase rate, and loyalty.
A memorable and unique online shopping experience.
AI-powered page personalization to match each customer's needs and intent.
AI-generated individual styles that customers love.
Suggests the best clothes combination to complete custom outfits.