Putting CX at the center of your strategy.
With its integrated suite of AI-powered tools, ContentWise ingests and processes user, content, context, catalog and activity data to optimize CX for at every touchpoint.
Automate the digital storefront.
ContentWise automatically controls UI elements by balancing machine learning and assisted editorial curation. It selects use cases, content streams and offers to maximize storefront KPIs.
Deliver a personalized, self-tuning experience.
ContentWise profiles customers to personalize each user’s experience with predictive search, discovery, taste matching, personal collections, recommendations and personalized UI layouts.
Give superpowers to editorial and marketing teams.
ContentWise assisted curation uses data to help editorial teams analyze behaviors, measure catalog performance, automate low-level tasks and easily assemble personalization recipes.
Generate richer metadata for better personalization.
ContentWise acts as a central metadata orchestrator. It ingests commercial and proprietary metadata sources and merges, deduplicates, enriches and publishes it to any service, for any application.
UX Engine
UX Engine adapts every interaction, every page, every offer, every use case to match a user’s tastes and intent. That’s bespoke personalization.
All-in-One Solution
Personalization + Content Discovery + UX Orchestration
Full-page Optimization
UX Engine personalizes the entire UI, non just content.
User-Tailored Collections
Millions of AI-generated, dynamic content collections.
AI-Assisted Editorial Control
The right mix of human insight and algorithmic automation.
Metadata Foundry
Unshackle your metadata from proprietary silos to enrich, connect, blend, contextualize it and create superior CX and insights.
Source Integration
Source and merge metadata from virtually any 3rd-party provider
Enrichment
Enriches metadata by integrating dishomogeneous information.
Central Hub
A single management and publishing point for all metadata.
Editorial Workflow
Trigger and manager a workflow only when needed.
Analytics
Learn from the past, to predict the future. Forecast UX effectiveness, compare personalization recipes and predict catalog utilization.
Personalization Effectiveness
Measure the true effect of personalization and editorial recipes.
Commercial KPIs
Rely on commercial KPIs directly linked to personalization.
Planning & Purchasing
Predict potential revenue from items on- and off-catalog.
Taste Segmentation
Use taste profiling to target promotions, content and advertising.
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