Customer experience management is today critical to creating sustainable customer relationships. You need a new kind of digital experience toolset.
At its core, ContentWise is about bespoke personalization. We use machine learning, data science and automation at scale to deliver uniquely tailored experiences.
Recommendations, discovery and analytics are just one part of user experience. ContentWise reacts to user behavior and automatically adapts the user interface and its content in real-time.
The most sophisticated automation capabilities and personalization algorithms are useless without control. Our powerful AI-driven toolset delivers maximum flexibility and control.
Longer viewing sessions, higher frequency and lower churn.
Better utilization of your content catalog investment.
More accurate matching of the right content offering to the right customers.
Less manual work, better workflow, richer metadata, less mistakes.
Personalization means higher engagement, session duration, average daily usage.
Granular understanding of readers for better content matching, advertising and up-sell.
Automate user experience while retaining full editorial control.
Eliminate “filter bubble” bias with advanced recommendations technology.
Learn each customer’s taste and preferences to tailor the shopping experience.
Provide a personal touch to draw customers in to shop and spend more.
Simplify the online experience for faster selection and conversion.
Enable use cases that increase repeat business, basket size and return visits.